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Pestaway Coronavirus Policy

Following the outbreak of coronavirus (COVID-19) Pestaway has implemented a coordinated response to the COVID-19 to manage the impact of the Coronavirus outbreak and take every precaution to protect our staff members and clients.

Pestaway has applied all measures as recommended by the Australian Federal Government and the World health Organization (WHO) in response to the emerging COVID-2019 coronavirus outbreak, including travel restrictions and quarantine periods for staff members.

Pestaway will continue to apply any advice given by the Australian Federal Government and WHO.

Pestaway takes the health of employees and clients extremely seriously and understands the difficulties that many of us may face both in health and finance. We recommend that if able to that pest control services are continued as outbreak of pests such as rodents and cockroaches bring with them their own health risks. Pestaway will continue to provide our services for as long as we are able to. We hope that you will continue to support us during this time.


The following measures are in place and from Monday 23rd March, a copy of these will be emailed to occupants 24 hours before a service is carried out. Our policy and procedure will also be available on our website.

• All technicians will practice good hygiene especially avoiding touching faces and covering coughs and sneezes.
• Technicians will not attend work if unwell.
• All technicians will wear gloves whilst in occupied properties.
• Any surfaces that are touched will be wiped with disinfectant (such as door handles, bench tops).
• Technicians will continue to carry out frequent hand washing – all vehicles carry as part of a personal protection equipment kit – soap,
water, disinfectant and gloves.
• Social distancing will be applied in our office and chemical store room. Technicians will attend these areas separately to refill stock.
• Our office staff will be moving to remote working. Staff will only attend the office for essential activities and for limited periods. Only
one staff member at a time will be in the office. Office surfaces and high touch points such as chemical store room will still be cleaned
on a regular bases.
• Our preferred method of communication during this time is email and phone. Our office is now no longer open to the public.
Pestaway will continue to review out policies as the situation changes, if necessary we may also apply temperature check before out
technician start work each day.

At Pestaway we understand that many are facing financial constraints during these difficult time. If able to, we recommend that pest control services are maintained to stop any infestations and to protect public health, food and property.
Pests such as cockroaches and rodents are widely reported in the spread of diseases such as Lymes disease , salmonellosis and more. The Australian environmental Pest Managers Association which represents professional pest managers across Australia, sets standards for the pest management industry, and provides information to consumers on urban pest control also has further information regarding COVID 19 and the importance of pest management during this time.


Please do not hesitate to contact should you have any concerns on 07 4055 1055

Best Wishes
Belinda Cooper
Pestaway Pest Management

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